Introduction to Emergency Management

INTRODUCTION TO EMERGENCY MANAGEMENT
by George Haddow and Jane Bullock

“Would recommend that all who teach college emergency management courses get a copy
to review for consideration as a textbook.” “...does a very good job covering "roles,
responsibilities & interrelationships that exist among state & local emergency management
systems, FEMA... “ - B.Wayne Blanchard, Ph.D., CEM, Higher Education Project Manager,
Emergency Management Institute, National Emergency Training Center, Federal Emergency
Management Agency, Department of Homeland Security

“...this book provides a comprehensive overview of the emergency management discipline.” -
Multidisciplinary Center for Earthquake Engineering Research News

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AUDIENCE

Students taking disaster management courses; business continuity planners; state, federal,
and local emergency managers and responders; security managers and others responsible
for disaster response planning; emergency management consultants.

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“Introduction to Emergency Management provides a unique and practical insight into the
current strategies of disaster response planning and disaster mitigation. Emergency
Management, Industrial Health and Safety, and Security students and professionals will find
this an essential resource that they will refer to again and again. The book outlines the
world’s leading emergency management agency, the Federal Emergency Management
Agency (FEMA), covering its history, organization, programs, and operations as well as the
Federal Response Plan (FRP).

“Highly practical and extremely easy to reference, this book provides the latest information of
FEMA's emerging role within the Department of Homeland Security (DHS). The authors have
also included a special and timely chapter on terrorism the recounts the events of
September, 11, 2001, and what they mean to disaster management and emergency planning
in the future.

“The authors explain the roles, responsibilities, and interrelationship that exist among state
and local emergency management systems, FEMA, and other critical partners. They also
include federal emergency resources that are available to corporations and private
organizations for dealing with all phases of a crisis - information critical for corporate
executives, security managers, and business continuity experts.

“Offering a current list of disaster management organizations' Web sites, a glossary of terms
and acronyms, and a reference compendium of domestic and international disaster statistics,
Introduction to Emergency Management is an invaluable resource.”

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Text provides insight into current strategies of disaster response planning and mitigation.
Outlines the world's leading emergency management agency, the Federal Emergency
Management Agency (FEMA); covering its history, organization, programs, operations, and
the Federal Response Plan (FRP). Reference for students and professionals. DLC:
Emergency management.

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KEY FEATURES:

- Includes numerous diagrams, illustrations, and statistics on disaster management
history and concepts
- Provides case studies and examples of disasters from around the world to connect
theory to real-world application
- Features a special chapter on September 11th, terrorism, and the new world order of
disaster management

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“INTRODUCTION TO EMERGENCY MANAGEMENT is a practical reference for professionals
and students who need to understand the process of disaster response planning and
mitigation.

“The book details the world's leading emergency management agency, the Federal
Emergency Management Agency (FEMA), covering its history, organization, programs, and
operations as well as the Federal Response Plan (FRP). The authors examine the roles,
responsibilities, and interrelationship between FEMA, state and local emergency
management systems and other critical partners. They also explain the government
emergency resources available before, during, and after crises. Practical and
easy-to-reference, the text includes a chapter on terrorism and the events of September 11,
2001, and reviews their impact on disaster management and emergency planning in the
future.

“This essential text includes the latest information on the Office of Homeland Security and
several detailed appendices which include: a list of organizations involved in disaster
management, a directory of disaster management and terrorism Web sites, a glossary of
disaster management terms and acronyms, and a compendium of domestic and international
disaster statistics.

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CONTENTS

INTRODUCTION; THE HISTORICAL CONTEXT OF EMERGENCY MANAGEMENT:
Introduction, Early History - 1800-1950, The Cold War and the Rise of Civil Defense - 1950s,
Natural Disasters Bring Changes to Emergency Management - 1960s, The Call for a National
Focus to Emergency Management - 1970s, Civil Defense Reappears as Nuclear Attack
Planning - 1980s, An Agency in Trouble - 1989-1992, The Witt Revolution - 1993-2001,
Terrorism Becomes Major Focus - 2001, The Future - 2002 and Beyond

NATURAL AND TECHNOLOGICAL HAZARDS AND RISK ASSESSMENT: Introduction,
Natural Hazards, Floods, Earthquakes, Hurricanes, Storm Surges, Tornadoes, Wildfires,
Landslides, Tsunami, Volcanic, Severe Winter Storms, Droughts, Extreme Heat, Coastal
Erosion, Thunderstorms, Hailstorms, Snow Avalanches, Land Subsidence, Expansive Soils,
Dam Failures, Technological Hazards, Fires, Hazardous Materials Incidents, Nuclear
Accidents, Terrorism, Biological and Chemical Weapons, Risk Assessment, Technology,
Conclusion

THE DISCIPLINES OF EMERGENCY MANAGEMENT - MITIGATION: Introduction, Tools for
Mitigation, Hazard Identification and Mapping, Design and Construction Applications, Land
Use Planning, Financial Incentives, Insurance, Structural Controls, Impediments to Mitigation,
Federal Mitigation Programs, The Hazard Mitigation Grant Program, Pre-Disaster Mitigation
Program, The National Earthquake Hazard Reduction Program, The National Hurricane
Program, The National Dam Safety Program, The Fire Prevention and Assistance Act,
Conclusions, Case Studies

RESPONSE: Introduction, Local Response, First Responder Roles and Responsibilities,
Local Emergency Managers, State Response, Volunteer Group Response, Incident
Command System, The Federal Response, Presidential Disaster Declaration Process,
Federal Response Plan (FRP), Urban Search and Rescue, Other FEMA Response
Resources, Communications among Responding Agencies, General, Federal Response
Plan, FEMA Operations Center, Joint Information Center, Command and Control vs.
Coordination, Technology, Conclusion, Case Studies

RECOVERY: Introduction, The Federal Response Plan for Disaster Recovery Operations,
FEMA Individual Assistance Recovery Programs, Disaster Housing Program, Individual and
Family Grant Program, Disaster Unemployment Assistance, Legal Services, Special Tax
Considerations, Crisis Counseling, Cora Brown Fund, FEMA Public Assistance Grant
Programs, Other Federal Agency Disaster Recovery Funding, U.S. Army Corps of Engineers,
Department of Housing and Urban Development, Small Business Administration, U.S.
Department of Agriculture, Department of Health and Human Resources , Department of
Transportation, Department of Commerce, Department of Labor, National Voluntary Relief
Organizations, The American Red Cross, Recovery Planning Tools, Conclusion, Case
Studies

PREPAREDNESS: Introduction, Preparedness the Building Block, Mitigation versus
Preparedness, A Systems Approach: The Preparedness Cycle, Preparedness Programs,
Education and Training Programs, Emergency Management Institute, National Fire Academy,
Other FEMA Education and Training Resources, Exercises, Business Continuity Planning
and Emergency Planning, Conclusion, Case Studies

COMMUNICATIONS: Introduction, Mission, Assumptions, Customer Focus, Leadership
Commitment, Inclusion of Communications in Planning and Operations, Media Partnership,
Audiences/Customers, Crisis Communications: Response and Recovery, Staff Support,
Public Affairs Officers, Joint Information Center, Community Relations, Technology,
Communicating Preparedness and Mitigation Messages, Case Study: Project Impact,
Communicating Risk, Risk Communication Theory, Risk Communications Concerns, Case
Study: Risk Communications - Parkfield, California, Working with the Media, General, Media
as a Partner, Managing Information, Telling Your Own Story, Message Objectives,
Communications Means/Products, Media Lists and Contacts, Press Releases, Press
Conferences, Press Inquiries, Web Sites, Situation Reports, Spokespeople, Case Study:
Federal Government Communications during the Anthrax Crisis, Conclusion

INTERNATIONAL DISASTER MANAGEMENT: Introduction, Disasters in Developing Nations,
International Involvement, Important Issues Influencing the Response Process, The United
Nations System, The United Nations Development Programme (UNDP), The United Nations
Office for the Coordination of Humanitarian Affairs (UNOCHA), The United Nations Children's
Fund (UNICEF), The World Food Programme (WFP), The World Health Organization (WHO),
Non-Governmental Organizations, The International Red Cross, Assistance Provided by the
United States Government, United Sates Agency for International Development (USAID),
Office of Foreign Disaster Assistance (OFDA), Other USAID Divisions, The United States
Military, The International Financial Institutions, The World Bank, The International Monetary
Fund, Conclusion, Case Study: The Gujurat, India Earthquake

EMERGENCY MANAGEMENT AND THE NEW TERRORIST THREAT: Introduction,
Changes in Emergency Management and the War on Terrorism, Summary of September 11
Events, First Responder, Federal Government Terrorism Activity, The Department of
Homeland Security, Funding of First Responders and Emergency Management,
Communicating Threat Information to the American People , State Government Activity in
Terrorism, Local Government Terrorism Activities, Conclusion, Case Studies

THE FUTURE OF EMERGENCY MANAGEMENT: Organizational Changes, So what does
this mean for Emergency Management?, So then, what is the future of Emergency
Management?, Prevention and Mitigation, Conclusion

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ABOUT THE AUTHORS

GEORGE D. HADDOW currently serves as an Adjunct Professor at the Institute for Crisis,
Disaster and Risk Management at The George Washington University, Washington, DC. Prior
to joining George Washington University, Mr. Haddow worked for eight years in the Office of
the Director of the Federal Emergency Management Agency (FEMA) as the White House
Liaison and the deputy Chief of Staff. In these positions, Mr. Haddow was involved in the
day-to-day management of FEMA responsible for the Director's communications; policy
formulation in the areas of disaster response, public/private partnerships, public information,
environmental protection and disaster mitigation including the design and implementation of
FEMA's national disaster mitigation initiative entitled Project Impact: Building Disaster
Resistant Communities.

As the Agency liaison with the White House for Presidential appointments to headquarters
and FEMA regional positions, Mr. Haddow worked directly with the FEMA Director and the
White House Office of Presidential Personnel in the recruitment and the hiring of all
Presidential appointments at FEMA. He also managed FEMA's disaster management and
mitigation projects in Argentina, Honduras, El Salvador, Nicaragua, Guatemala, Dominican
Republic, Haiti, Ecuador and the Bahamas and coordinated FEMA activities with Korea and
South Africa

JANE A. BULLOCK has worked in emergency management for over 20 years most recently
as the Chief of Staff to James Lee Witt the Director of the Federal Emergency Management
Agency (FEMA). In this position Ms. Bullock served as principal advisor to the Director on all
Agency programmatic and administrative activities, provided advice and recommendations to
the Director on policies required to carry out the mission of the agency; managed the
day-to-day operations of the Agency; directed, monitored, and evaluated Agency strategic
and communication processes; and oversaw administration of the Agency's resources,
including the disaster relief fund. Represented the Director and the Administration with
Congress, State and municipal governments, foreign officials, constituent groups and the
media. Served as a principal spokesperson for the Agency's programs both before, during and
after disasters. Chief architect of FEMA's Project Impact: Building Disaster Resistant
Communities, a nationwide effort by communities and businesses to implement prevention
and risk reduction programs. Principal on a project to create National Disaster Response and
Mitigation system for Argentina and in six Central American and Caribbean countries. Served
as part of the Clinton Administration's communications team for the Y2K issue.

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2003, 275 pages. Order #DR710.
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